new orange

0333 3554467



Maximising sales team performance

Training & Development | Consultancy | Support

Sales for Non Sales People   -  1 day course



Very frequently support, technical and/or back office staff need to become involved in the sales process. It is hugely important that they understand how selling works and where they might fit into your companies sales process. The understanding gained in this day will leave delegates feeling far more confident when dealing with prospective customers



Who should attend?


Ideally everyone in your business but certainly support/back office staff covering for any part of the sales function. Also well suited for small business owners needing to understand how to sell more.


This day is suitable for those selling B2B and B2C, either face to face or over the phone.


What will we cover?


During the day we cover:


  • Understanding the sales role in your business

  • Understanding the sales process and where you can fit into it

  • Basic but essential sales skills

  • How to feel more comfortable when selling

  • Questioning/Listening skills

  • How to avoid difficult/regular objections

  • Difficult customers

  • How to ask for a commitment




  • We will look at how to apply the above to your situation, your product/service, your business and write a short action plan

Think you can, or think you can’t – either way, you are right.”







Henry Ford

1 Day


£145 per person

(group discount available)


Also available "In House"


Please call for dates/venues etc...


0333 355 4467


"The sessions were light hearted, full of useful information and powered with enthusiasm. Anyone thinking of this type of training should not think too hard and go for it!



Simon D.