new orange

0333 3554467



Maximising sales team performance

Training & Development | Consultancy | Support

Essential Sales Skills   -  1 day course



Intensive one day course covering the core skills and processes required to help you convert more enquiries int paying customers. The understanding gained in this day will leave delegates feeling far more confident in their sales role.



Who should attend?


Ideal for all sales staff or support staff covering any sales function. Also well suited for small business owners needing to understand how to sell more.


This day is suitable for those selling B2B and B2C, either face to face or over the phone.


What will we cover?


The day is designed to help salespeople generate and close more sales. We also address how to stop prospective customers going "silent"


During the day we cover:


  • Defining the sales persons role

  • Understanding the sales process

  • Essential sales skills

  • Breaking the ice

  • Questioning/Listening skills

  • How to avoid difficult/regular objections

  • Difficult customers

  • How to ask for the order




  • We will look at how to apply the above to your situation, your product/service, your business and when appropriate write a short action plan.

Nobody is going to buy from you because you have quota to meet. They are going to buy from you because they see the value in doing so.



Bob Burg

1 Day


£165 per person

(group discount available)


Also available "In House"





0333 355 4467


"I am still in sales doing well and I thank Richard for the start and continued help he gave me."








sales skills