Intensive one day course covering the core skills and processes required to help you convert more enquiries int paying customers. The understanding gained in this day will leave delegates feeling far more confident in their sales role.
Who should attend?
Ideal for all sales staff or support staff covering any sales function. Also well suited for small business owners needing to understand how to sell more.
This day is suitable for those selling B2B and B2C, either face to face or over the phone.
What will we cover?
The day is designed to help salespeople generate and close more sales. We also address how to stop prospective customers going "silent"
During the day we cover:
Defining the sales persons role
Understanding the sales process
Essential sales skills
Breaking the ice
How to avoid difficult/regular objections
How to ask for the order
We will look at how to apply the above to your situation, your product/service, your business and when appropriate write a short action plan.